You insure your shipments so that when the inevitable happens, you have a recovery plan. However, claims are only paid after piles of paperwork have been processed, which can waste valuable time and resources. Many companies forfeit claim benefits, since so much energy is devoted to core competencies. While claims processing is part of our package service at Riverside Logistics, we also offer claims processing as a standalone service. We work alongside carriers according to their unique procedures and time frames to guarantee that you are reimbursed for damaged or lost shipments. We also strive to understand why loss and damage are occurring, which allows us to secure on-time, damage free shipments for your future.