Riverside Logistics

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January 7, 2020 by Logistics

What quality controls should your warehouse provider offer?

This question is often asked when selecting a 3PL provider to handle the storage and distribution of products.  Before I can answer this question, I must start by defining quality controls.

Quality control (QC) is a process by which entities review the quality of all factors involved or an aggregate of activities (such as design analysis and inspection for defects) designed to ensure adequate quality in product production or distribution. ISO 9000., a series of international quality standards, defines quality control as “a part of quality management focused on fulfilling quality requirements”.

In summary, it’s a system for verifying and maintaining a desired level of quality.

So, why is this important when evaluating providers?

Obviously, you want to make sure whoever is managing your inventory is making sure they handle your products in a way that doesn’t create damage, losses, mis-ships, or compromise the integrity of your products while in their care.  You want your service provider to successfully catch issues early on and limit any future mistakes. This can help tighten up inefficient processes or aid in diagnosing a specific problem and improve warehouse efficiency, which should save you money in the long run.

What should you look for when evaluating providers?

My first question to a would-be provider:   What type of Warehouse Management System (WMS) is in place?  The most effective way to ensure quality control is to build it into the process.  This can be done by implementing a WMS that requires some form of scanning, audit trail capturing and location and storage unit barcoding.  In many WMS, such as the one we use, pickers are required to confirm remaining location quantities after each pick.  If used properly, a WMS can drastically reduce the error rate and help identify and document many non-conformities.  However, it won’t eliminate them if there are manual tasks within the processes.  There will always be opportunities for deviations.

Hence the need to verify the provider has procedures in place for unloading, receiving, inspecting, putaway, auditing, and shipping.  These procedures should identify non-conformances using trailer/carrier inspection (unloading/loading) forms, capturing inventory discrepancies during receiving, storage, and shipping, and damage/returns reporting processes.  In many cases, these procedures will describe the inspection steps for checking or double-checking and any other value-added services such as cycle counting or physical inventory programs.  There should be a system for making sure the procedures are reviewed frequently for accuracy.

Are there employees trained on these procedures or work instructions?  There should be a system in place for documenting training and making sure training is being completed and tracked for all activities from safety to routine inspections.

Finally, do they have a quality system in place for capturing and tracking errors and providing corrective action and preventive actions (CAPA)?  Any quality control system should provide a venue for capturing and reporting metrics around the effectiveness of their program.

If your provider doesn’t offer any or most of these services, you should start looking for a new provider.  Here at Riverside, many of our customer’s products are regulated by the FDA or some other governmental agency.  These agencies require strict adherence to many, if not all, of the items that I mentioned above.

As a result, we have met the audit expectations from our ISO certified customers and our largest facility location is NSF Food Grade certified.  Even if your products don’t need to meet the more stringent requirements, you can benefit from the best practices these requirements provide as we hold all our facilities to similar high standards for quality control.

Michael Kenny

Director, Warehouse Operations

 

 

 

Filed Under: News & Events, Warehouse News Tagged With: Corrective Action and Preventive Actions (CAPA), Medical Warehouses in Virginia, NSF Food Grade, Procedures for unloading, Quality Control -ISO9000, Quality Warehouse in Virginia, receiving and inspecting and shipping, Richmond, Riverside Logistics, Riverside Logistics Warehouse, Third Party Logistics Company, Virginia, Warehouse Management System (WMS), Warehouse Quality Controls, Warehouses near Richmond Marine Terminal, Warehouses near Virginia Ports

December 13, 2019 by Logistics

Riverside Logistics Recruiting Event-Wednesday, December 18, 2019 – 10am – 2PM

Riverside Recruitment Event 1218

Filed Under: News & Events Tagged With: 5140 Commerce Road, Accross from the Richmond, Customer Service Team, Drivers, Freight Brokers, Leads, Managers, Marine Terminal, Recruiting Event, Richmond, Riverside Logistics, Supervisors, Transportation Personnel, Virginia, Warehouse Jobs, Yard Jockeys

October 24, 2019 by Logistics

Riverside Logistics Grand Opening was a Great Success!

1-Riverside Logistics Grand Opening Ribbon Cutting 10-22-19
Riverside Logistics Grand Opening Ribbon Cutting October 22, 2019

Thank you to the Mayor of the City of Richmond, Levar Stoney and Tom Capozzi, the Chief Sales Officer for the Port of Virginia for attending Grand Opening of Riverside Logistics new world headquarters on October 22, 2019.

We were very excited to host some of the top decision makers in the Virginia Business community who ventured out in the rain to celebrate with us during our Grand Opening event.

Riversides Logistics leadership team and employees proudly provided tours to community and business leaders to demonstrate the advantages of this new corporate facility and 125,00 square feet of warehouse space. Located directly across from the Richmond Marine Terminal (RMT), Riverside’s headquarters is just off I95 near 150 Chippenham Parkway and the 895 bridge and located within a 1 -2 days drive of 75% of the U.S. population.

Rick Holden,  Vice President of Business Development for Riverside Logistics, welcomed everyone to event and thanked the employees for all of their dedication and hard work to help make this growth possible.

Keith Hamlett, Vice President of Riverside Logistics, commended the Mayor and the City of Richmond for their desire to work with businesses to ensure success while helping citizens find jobs, transportation and housing.  He also commended the Port of Virginia for the successful completion of their expansion project and the investments they’ve made in infrastructure to grow business in the Commonwealth. “We knew we needed a home that would make us visible to the Richmond Marine Terminal.  We knew we needed to be in an area that would support our employee growth and help provide necessary employee support services.  Today we can say, “We have found a home”.  We are in the business of helping people solve logistics problems; we are in the business of finding new outstanding employees to meet those logistics challenges.  We are now part of the Richmond City Community and are focused on working with our Community partner the Richmond Marine Terminal.  So, when you leave today, I challenge you to “Share the Excitement”.

 

 

 

 

Filed Under: News & Events Tagged With: Central VIrginia, Logistic Companies near the Richmond Marine Terminal, Logistics Companies near the Virginia Ports, Logistics Company's in Richmond, Mayor Levar Stoney, NSF Warehouse, Richmond, Richmond Marine Terminals, Riverside Logistics, Third Party Logistics (3PL), Virginia, Virginia International Terminals, Warehouses near the Richmond Marine Terminal, WMS & TMS

August 30, 2019 by Logistics

Why Work for Riverside Logistics?

Kona Ice at Riverside Logistics

We provide a wide variety of Logistics Services in the Richmond, Virginia market. We manage over 600,000 sq. ft. of warehouse space and help clients from around the world with their supply chain solutions. If you like working in a fast past, growing environment with a team of highly trained professionals, give us a call!

Career Growth Opportunities

Riverside Logistics thrives on providing our employees a successful work environment.  We are always looking for ways to provide additional technological solutions for our employees that will increase their job effectiveness and success.

Our Company is Growing and so is the Industry

Riverside Logistics just moved their corporate headquarters to 5160 Commerce Road! This location is right across from the Richmond Marine Terminal (RMT) and has easy access to I-95. Our team of highly talented individuals work hard to provide superior customer service operating in offices with  the latest technology,   as well as state of the art conference rooms.

Friendly Family-like Environment

We treat each other like family at Riverside Logistics. We are always trying to find new ways to show our appreciation towards our employees. If you become a part of the Riverside team, you can participate in events such as Taco Tuesdays, charitable outings, shopping in an annual online company store, and much more!

 Competitive Benefits

Riverside Logistics offers all employees a long list of benefits! These benefits include Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term Disability, Long Term Disability, 401k, paid time off including holidays, and Profit Sharing!

Community Engagement

Riverside supports local charities such as the Cameron K. Gallaher foundation, Junior Achievement and Children’s Hospital. We participate in the SpeakUp5k and decorate pumpkins for patients at nearby pediatric hospitals at Halloween. Our employees also volunteer their time at local recruiting events with the City of Richmond, Fort Lee, and college campuses!

If you would like to join this growing company, Click here to learn more.

 

Filed Under: News & Events Tagged With: Careers in the Logistics Industry, Competitive Benefits in the Logistics industry, Employment News, Third Party logistics Company's Employment, Warehouse Employment

August 23, 2019 by Logistics

Riverside Logistics has multiple warehouses in Richmond & Henrico Virginia ready to improve your Supply Chain!

Riverside Logistics Warehouse 3plRiverside Logistics offers different sizes, levels of quality and staffing types of warehouse space. Our warehouses offer easy access to I-95, I-64 and I-295 and to the City of Richmond. Businesses who need a distribution/warehouse space on the East Coast strategically located in the Mid-Atlantic need Riverside Logistics! We are an ideal choice.

Our central Mid-Atlantic location allows us to reach 2/3 of the US population within a two-day drive.  Our warehouses have access to rail, ports and major interstate highways making Richmond, Virginia a desirable distribution location.

Riverside Logistics is proud to have industrial warehouse space near the Richmond Marine Terminal (RMT) in the Richmond Metro Area.  With 125,000 square feet of warehouse space located within minutes of the Richmond Marine terminal (RMT), we offer drayage, container unloading, order processing and cross-dock opportunities.

There is about 500,000 sq. ft. of warehouse space conveniently located near the Richmond International Airport in Henrico County. Combined, we manage over 600,000 sq. ft.

Riverside Logistics has different storage options available from bulk floor to fully racked systems.  If you are growing and need to expand your warehouse space but don’t want the big capital investment and hiring challenges a new warehouse may require, we may be a perfect fit.  We are constantly evaluating the market for warehouses that are available to help our current and new clients grow.

In addition to warehouse space, we offer transportation services to help reduce the cost and improve your supply chain. We are always looking for new opportunities. Make Riverside Logistics your supply chain partner!

 Call or e-mail us and let us know what type of warehouse you need!

Call 804-474-7700 Option #4     or   Click Here!

Filed Under: News & Events, Warehouse News Tagged With: Food Grade Warehouses, Mid-Atlantic Warehouses, Paper Industry Warehouses, Warehouse near the Virginia Ports, Warehouses near the Railroad, Warehouses near the Richmond Marine Terminal, Warehouses on the East Coast, Warehouses with Quality Control

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